Annual Survey and Analysis of 11 Million Monthly Users Reveals Top-Rated U.S. Professionals
[AUSTIN, Texas] — January 22, 2013 – Watermark & Company of Austin, Texas has been awarded “Best Of Remodeling” 2013 by Houzz, the leading online platform for residential remodeling and design. The design | renovate builder was chosen by the more than 11 million monthly users that comprise the Houzz community.
The Houzz “Best Of Remodeling” award for 2013 is given in two categories: Customer Satisfaction and Design. Customer Satisfaction award winners are based on homeowner members who rated their experience working with remodeling professionals in 12 categories ranging from architects, and interior designers to contractors and other residential remodeling professionals. Design award winners’ work was the most popular among the community of 11 million monthly users, also known as “Houzzers,” who saved more than 124 million professional images of home interiors and exteriors to their personal ideabooks via the Houzz site, iPad/iPhone app and Android app.
“We are delighted to receive the Houzz “Best Of Remodeling” award for 2013 for Customer Satisfaction,” said Watermark & Company Principal Mike Paclik. “Providing exceptional customer service is part of how we live our mission to redefine the renovation experience. This award stands as a testament to our efforts. We thank Houzz and their users for this distinctive honor.”
“Houzz provides homeowners with an in-depth, 360-degree view of building, remodeling and design professionals through images of their work, reviews and an opportunity to interact with them directly in the Houzz community,” said Liza Hausman, vice president of community. “We’re delighted to recognize Watermark & Company among our “Best Of” professionals for exceptional customer service as judged by our community of homeowners and design enthusiasts who are actively remodeling and decorating their homes.”
With Houzz, homeowners can identify not only the top-rated professionals like Watermark & Company, but also those whose work matches their own aspirations for their home. Homeowners can also evaluate professionals by contacting them directly on the Houzz platform, asking questions about their work and evaluating their responses to questions from others in the Houzz community.
About Watermark & Company
Founded in 2004, Watermark & Company (WatermarkAndCompany.com) is dedicated to redefining the renovation experience by providing remarkable craftsmanship, efficient project management and a second to none customer experience while respecting the environment by adhering to green building principles. Watermark & Company has been recognized on the local, state, and national level with awards for remodeling excellence from the National Association of the Remodeling Industry (NARI) as well as the Home Builders Association of Greater Austin (HBA) and the Texas Association of Builders (TAB). @watermarkandco
Houzz (www.houzz.com) is a leading online platform for home remodeling, providing inspiration, information, and advice and support for homeowners and home improvement professionals through its website and mobile applications. Houzz features the largest residential design database in the world, articles written by design experts, product recommendations, a vibrant community powered by social tools, and information on more than 1.5 million remodeling and design professionals worldwide who can help turn ideas into reality. @houzz_inc